Frequently Asked Questions
Everything you need to know about your Miss Lola experience.
How long will it take for my order to ship?
Orders are typically processed within 1-3 business days. Once shipped, standard delivery takes approximately 3-5 business days depending on your location.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I know what size to order?
Because we curate styles from various designers, sizing can vary. We provide a general size guide on each product page and recommend checking the 'Fit' description for specific item details.
Do you offer international shipping?
Yes, Miss Lola ships to most countries worldwide! Shipping costs and delivery times are calculated at checkout based on your destination.
Can I change or cancel my order after it's placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our support team within 1 hour of placing your order, though we cannot guarantee changes once processing has begun.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.